About Us

“We have a single-minded commitment to profitability while treating all our constituents-owners, employees and guests-with utmost respect. This focus has allowed us to consistently deliver superior returns for our investors while being good stewards of the assets that are entrusted to us.”

– Richard Kelleher, Chief Executive Officer

Philosophy

Pyramid Hotel Group has developed a distinctive management philosophy that is at the core of our corporate culture and permeates all our interactions with Owners, Partners, Associates, Customers and the Communities where we work. Our people-centric principles define our business beliefs, our expectations and how we deliver superior results.


What we believe

By taking care of our people and adding value to our product, profit will follow.

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What we deliver and what we expect

Showing respect, recognizing excellence and rewarding our associates in a meaningful way builds loyalty and partnership.

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How we deliver it

Make a commitment to our associates, our profession, our customers, our owners and our communities. Communicate, communicate, communicate and, when necessary, compromise to achieve win–win results.

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Pyramid delivers superior returns to owners by providing unmatched service and expertise in all critical areas of a hotel investment.


Recognition & Awards

Pyramid Hotel Group is one of the nation’s leading hotel companies with a presence in the United States, Caribbean, Ireland, and the United Kingdom. Our excellence has been recognized through numerous honors and awards.

 

2014 – Marriott Spirit to Serve Award

2008-2014 – Forbe Five-Star at Boston Harbor Hotel

2008-2014 – Westin Preferred Management Company

2008-2014 – Sheraton Preferred Management Company

2013 – 4th largest Third-Party Management Company (by revenues) by Hotel Management Magazine

2012 – 2nd largest Third-Party Management Company (by revenues) by Hotel Management Magazine

2012 – Hyatt Franchise Hotel of the Year

2011 – 2nd largest Third-Party Management Company (by revenues) by Hotel Management Magazine

2010 – Marriott Conversion of the Year Award

2010 – Marriott Best New Product

2008-2010 – Starwood Luxury Collection Preferred Management Company

2007-2010 – Marriott Conversion of the Year

2008 – 2012 Forbes 5 Star Award Operator

2008 – Marriott Partnership Circle Award

2008 – Marriott Conversion of the Year Award

2008 – Hilton Conversion of the Year Award

2008 – Marriott Conversion of the Year

2007 – Marriott Developer of the Year

2007 – Marriott Conversion of the Year

2007 – Hilton Best Conversion of the Year Award