Pyramid Hotel Group has developed a distinctive management philosophy that is at the core of our corporate culture and permeates all our interactions with Owners, Partners, Associates, Customers and the Communities where we work. Our people-centric principles define our business beliefs, our expectations and how we deliver extraordinary results.
What we believe
By taking care of our people and adding value to our product, profit will follow. Pyramid places equal priority on each of these aspects in every business decision.
People always come first
Product always creates new value
Profit always follows
What we deliver and what we expect
Showing respect, recognizing excellence and rewarding our associates in a meaningful way builds loyalty and partnership.
Recognize good work
Respect and be respected
Reward and be rewarded
How we deliver it
Make a commitment to our associates, our profession, our customers, our owners and our communities. Communicate, communicate, communicate and, when necessary, compromise to achieve win–win results.
Commit to employees, customers, owners, and the community
Communicate clearly and often
Compromise to achieve win-win